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We apologize for the inconvenience.","created_at":"2026-10-16T18:51:36.561Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-16T18:51:36.561Z","display_at":"2026-10-16T18:51:36.561Z","deliver_notifications":true,"tweet_id":null,"id":"szn07g74n6h5","incident_id":"3hjg1l30rbwz","custom_tweet":null,"affected_components":[{"code":"c66zgq8xld33","name":"Grafana - GCP Belgium - prod-eu-west-0","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"GCP Belgium - prod-eu-west-0","created_at":"2023-03-01T23:31:21.570Z","updated_at":"2026-11-12T02:00:07.674Z","position":32,"description":null,"showcase":false,"start_date":"2023-03-01T00:00:00.000Z","id":"c66zgq8xld33","page_id":"6r99zhljywjf","group_id":"y8nfqvv7w562"}]},{"name":"Elevated query errors for Grafana Cloud Metrics in prod-us-east-3","status":"resolved","created_at":"2026-11-11T20:21:33.121Z","updated_at":"2026-11-12T00:35:17.515Z","monitoring_at":"2026-11-11T20:21:33.188Z","resolved_at":"2026-11-12T00:35:17.490Z","impact":"minor","shortlink":"https://stspg.io/k3cgsqwglmzn","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-11T20:21:33.115Z","reminder_intervals":null,"id":"6drrz4tkd35v","page_id":"6r99zhljywjf","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-11-12T00:35:17.490Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-12T00:35:17.490Z","display_at":"2026-11-12T00:35:17.490Z","deliver_notifications":false,"tweet_id":null,"id":"5y67b0s4kjyb","incident_id":"6drrz4tkd35v","custom_tweet":null,"affected_components":null},{"status":"monitoring","body":"Between 17:21 and 17:41 UTC, a small percentage of metrics queries for some Grafana Cloud Metrics customers in the prod-us-east-3 region failed. 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Downtime is expected to last between 5 to 15 minutes depending on your instance size. Alerts and scheduled reports may be impacted during this period.\n\nNo action is required — your instance will return to its normal working state automatically once maintenance is complete. We apologize for the inconvenience.","created_at":"2026-10-16T18:40:04.429Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-16T18:40:04.429Z","display_at":"2026-10-16T18:40:04.429Z","deliver_notifications":true,"tweet_id":null,"id":"hb3gf5dsqszf","incident_id":"pfnsrhgm5ylq","custom_tweet":null,"affected_components":[{"code":"m7cr9xxllhpn","name":"Grafana - GCP US Central - prod-us-central-3","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"GCP US Central - prod-us-central-3","created_at":"2023-03-01T23:34:11.777Z","updated_at":"2026-11-10T13:00:08.365Z","position":39,"description":null,"showcase":false,"start_date":"2023-03-01T00:00:00.000Z","id":"m7cr9xxllhpn","page_id":"6r99zhljywjf","group_id":"y8nfqvv7w562"}]},{"name":"October usage report visualization issue","status":"resolved","created_at":"2026-11-03T22:00:09.668Z","updated_at":"2026-11-07T01:16:53.895Z","monitoring_at":null,"resolved_at":"2026-11-07T01:16:53.874Z","impact":"minor","shortlink":"https://stspg.io/ksvgzjk4ctnl","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-03T22:00:09.660Z","reminder_intervals":"24","id":"sytnxyqfmbwg","page_id":"6r99zhljywjf","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-11-07T01:16:53.874Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-07T01:16:53.874Z","display_at":"2026-11-07T01:16:53.874Z","deliver_notifications":true,"tweet_id":null,"id":"5f8hqfbbdh9b","incident_id":"sytnxyqfmbwg","custom_tweet":null,"affected_components":[{"code":"0s4n2mv9hwv9","name":"Cost Management and Billing","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"We are currently back filling the missing data. We will provide another update once the backfill has been completed.","created_at":"2026-11-06T21:41:21.595Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-06T21:41:21.595Z","display_at":"2026-11-06T21:41:21.595Z","deliver_notifications":true,"tweet_id":null,"id":"qjvjpywss05x","incident_id":"sytnxyqfmbwg","custom_tweet":null,"affected_components":[{"code":"0s4n2mv9hwv9","name":"Cost Management and Billing","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"identified","body":"We are still working to backfill the correct data. \n\nNote that this did not affect billing, and is only a visualization issue.","created_at":"2026-11-04T22:11:08.902Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-04T22:11:08.902Z","display_at":"2026-11-04T22:11:08.902Z","deliver_notifications":true,"tweet_id":null,"id":"bfmcjbx73xzn","incident_id":"sytnxyqfmbwg","custom_tweet":null,"affected_components":[{"code":"0s4n2mv9hwv9","name":"Cost Management and Billing","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"identified","body":"There was an issue with our billing metrics exporter that caused us to mis-report usage for October at month-end. This is causing October usage to be reported as 0 in our cost management app. We are working to backfill the correct data. \n\nNote that this did not affect billing, and is only a visualization issue.","created_at":"2026-11-03T22:00:09.793Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-03T22:00:09.793Z","display_at":"2026-11-03T22:00:09.793Z","deliver_notifications":true,"tweet_id":null,"id":"vy906dgn4v86","incident_id":"sytnxyqfmbwg","custom_tweet":null,"affected_components":[{"code":"0s4n2mv9hwv9","name":"Cost Management and Billing","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Cost Management and Billing","created_at":"2021-05-11T16:52:38.033Z","updated_at":"2026-11-07T01:16:53.826Z","position":15,"description":null,"showcase":false,"start_date":"2021-05-11T00:00:00.000Z","id":"0s4n2mv9hwv9","page_id":"6r99zhljywjf","group_id":null}]},{"name":"Synthetic Monitoring — Jakarta Public Probe Degradation","status":"resolved","created_at":"2026-11-06T10:12:03.729Z","updated_at":"2026-11-06T10:12:03.813Z","monitoring_at":null,"resolved_at":"2026-11-06T10:12:03.803Z","impact":"none","shortlink":"https://stspg.io/nhj64nnckg57","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-06T10:12:03.721Z","reminder_intervals":null,"id":"g167fqm7tf73","page_id":"6r99zhljywjf","incident_updates":[{"status":"resolved","body":"Between 08:31 and 09:17 UTC on 6 November 2026, a network issue at the Jakarta public probe caused elevated check failures for monitors running from that location.\n\n- DNS checks: failure rate increased from ~0.3% to ~15%\n- HTTP, ping, traceroute, and browser checks: \u003c1% failure rate\n- Browser checks: some delays and retries observed\n- TCP checks: not affected\n- All other probe locations: not affected","created_at":"2026-11-06T10:12:03.803Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-06T10:12:03.803Z","display_at":"2026-11-06T10:12:03.803Z","deliver_notifications":true,"tweet_id":null,"id":"4sz63s97w47q","incident_id":"g167fqm7tf73","custom_tweet":null,"affected_components":[{"code":"mjrzgsddgcb6","name":"Synthetic Monitoring - AWS Indonesia - prod-ap-southeast-2: Public Probes","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"AWS Indonesia - prod-ap-southeast-2: Public Probes","created_at":"2025-04-15T20:29:22.120Z","updated_at":"2026-10-20T16:37:15.136Z","position":51,"description":null,"showcase":false,"start_date":"2025-04-15T00:00:00.000Z","id":"mjrzgsddgcb6","page_id":"6r99zhljywjf","group_id":"1xrw1n278h8y"}]},{"name":"Scheduled Database Maintenance – Temporary Grafana Instance Unavailability","status":"completed","created_at":"2026-10-16T18:37:46.679Z","updated_at":"2026-11-06T00:00:10.837Z","monitoring_at":null,"resolved_at":"2026-11-06T00:00:10.447Z","impact":"maintenance","shortlink":"https://stspg.io/r35gykkhrkdj","scheduled_for":"2026-11-05T20:00:00.000Z","scheduled_until":"2026-11-06T00:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-11-05T19:00:16.992Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-10-16T18:37:46.667Z","reminder_intervals":null,"id":"z6s0cszq6jzd","page_id":"6r99zhljywjf","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-11-06T00:00:10.447Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-06T00:00:10.447Z","display_at":"2026-11-06T00:00:10.447Z","deliver_notifications":true,"tweet_id":null,"id":"pnpv0rgct0xm","incident_id":"z6s0cszq6jzd","custom_tweet":null,"affected_components":[{"code":"1mnpb5g27m21","name":"Grafana - Azure Netherlands - prod-eu-west-3","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-11-05T20:00:08.181Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-05T20:00:08.181Z","display_at":"2026-11-05T20:00:08.181Z","deliver_notifications":true,"tweet_id":null,"id":"3rlyfrp2zd42","incident_id":"z6s0cszq6jzd","custom_tweet":null,"affected_components":[{"code":"1mnpb5g27m21","name":"Grafana - Azure Netherlands - prod-eu-west-3","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-11-05T19:00:13.515Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-05T19:00:13.515Z","display_at":"2026-11-05T19:00:13.515Z","deliver_notifications":true,"tweet_id":null,"id":"6l37cm96v5k1","incident_id":"z6s0cszq6jzd","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Your Grafana instance will be temporarily unavailable due to scheduled maintenance. Downtime is expected to last between 5 to 15 minutes depending on your instance size. Alerts and scheduled reports may be impacted during this period.\n\nNo action is required — your instance will return to its normal working state automatically once maintenance is complete. We apologize for the inconvenience.","created_at":"2026-10-16T18:37:46.831Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-16T18:37:46.831Z","display_at":"2026-10-16T18:37:46.831Z","deliver_notifications":true,"tweet_id":null,"id":"qp9rpz5v5kyx","incident_id":"z6s0cszq6jzd","custom_tweet":null,"affected_components":[{"code":"1mnpb5g27m21","name":"Grafana - Azure Netherlands - prod-eu-west-3","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Azure Netherlands - prod-eu-west-3","created_at":"2019-04-10T08:17:36.836Z","updated_at":"2026-11-06T00:00:09.418Z","position":29,"description":null,"showcase":false,"start_date":null,"id":"1mnpb5g27m21","page_id":"6r99zhljywjf","group_id":"y8nfqvv7w562"}]}]
}