From 11:00 UTC to 22:09 UTC, customers of Mimir and Tempo using Azure PrivateLink were unable to access services and received 503 errors. This happened because part of our traffic routing setup was unintentionally shut down too early. Once identified, we restored the service and traffic returned to normal.
Posted Sep 18, 2025 - 07:17 UTC
This incident affected: Grafana Cloud: Hosted Grafana (Azure Netherlands - prod-eu-west-3, Azure US Central - us-central2), Grafana Cloud: Prometheus (Azure Netherlands - prod-eu-west-3: Querying, Azure Netherlands - prod-eu-west-3: Ingestion, Azure US Central - us-central2: Querying, Azure US Central - us-central2: Ingestion), and Grafana Cloud: Tempo (Azure Germany - prod-eu-west-1: Querying, Azure Germany - prod-eu-west-1: Ingestion, Azure Germany - prod-eu-west-1: Metrics Generator, Azure Netherlands - prod-eu-west-3: Querying, Azure Netherlands - prod-eu-west-3: Ingestion, Azure Netherlands - prod-eu-west-3: Metrics Generator, Azure US Central - us-central2: Querying, Azure US Central - us-central2: Ingestion, Azure US Central - us-central2: Metrics Generator).