Resolved -
This incident has been resolved.
Dec 3, 00:30 UTC
Investigating -
We’re currently experiencing degraded user experience with our Slack app (acknowledging, resolving, etc alert groups from Slack)
Dec 2, 23:43 UTC
Resolved -
This incident has been resolved.
Nov 29, 18:12 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 29, 18:05 UTC
Identified -
We have identified the issue and applied a fix. The metrics might still lag for some customers but the system is slowly stabilizing.
Nov 29, 17:43 UTC
Investigating -
We are currently investigating this issue.
Nov 29, 15:00 UTC
Resolved -
This incident has been resolved.
Nov 22, 18:03 UTC
Investigating -
At approximately 15:00 UTC we noticed a number of Tempo write path failures in prod-eu-west-2 region. Our team is currently working on stabilizing the cell. Customers may experience some data loss and downtime.
Nov 22, 15:18 UTC
Resolved -
We were made aware of an issue affecting a significant subset of PrivateLink customers not supporting HTTP/2. This issue persisted from ~14:45 UTC to 18:20 UTC. Customers affected may notice a gap in their data during this time.
Nov 22, 15:00 UTC
Resolved -
This incident has been resolved.
Nov 21, 18:33 UTC
Monitoring -
A fix has been deployed, and the ticket portal is once again operational. Our engineers will monitor this deployment before we consider this issue fully resolved.
Nov 21, 17:11 UTC
Investigating -
At approximately 16:40 UTC our team was made aware of an issue impacting our support ticket portal. Users are currently unable to submit a ticket via the portal, and we encourage them to reach out to support via email (support@grafana.com) during this time.
Nov 21, 17:04 UTC