Rules Stuck In "Creating" indefinitely.
Incident Report for Grafana Cloud
Resolved
This incident has been resolved.
Posted Jan 24, 2024 - 21:28 UTC
Investigating
We are currently investigating an issue that is causing some rules, created in provisioned folders, to become indefinitely stuck "creating". This is only impacting some users.
Posted Jan 24, 2024 - 18:39 UTC
This incident affected: Grafana Cloud: Prometheus Rules and Alerts (AWS Australia - prod-au-southeast-1: Alertmanager and Rules Configuration API, AWS Brazil - prod-sa-east-1: Alertmanager and Rules Configuration API, AWS Canada - prod-ca-east-0: Alertmanager and Rules Configuration API, AWS Germany - prod-eu-west-2: Alertmanager and Rules Configuration API, AWS India - prod-ap-south-1: Alertmanager and Rules Configuration API, AWS Singapore - prod-ap-southeast-1: Alertmanager and Rules Configuration API, AWS Sweden - prod-eu-north-0: Alertmanager and Rules Configuration API, AWS US East - prod-us-east-0: Alertmanager and Rules Configuration API, AWS US West - prod-us-west-0: Alertmanager and Rules Configuration API, Azure Netherlands - prod-eu-west-3: Alertmanager and Rules Configuration API, Azure US Central - us-central2: Alertmanager and Rules Configuration API, GCP Australia - prod-au-southeast-0: Alertmanager and Rules Configuration API, GCP Belgium - prod-eu-west-0: Alertmanager and Rules Configuration API, GCP Brazil - prod-sa-east-0: Alertmanager and Rules Configuration API, GCP India - prod-ap-south-0: Alertmanager and Rules Configuration API, GCP Singapore - prod-ap-southeast-0: Alertmanager and Rules Configuration API, GCP UK - prod-gb-south-0: Alertmanager and Rules Configuration API, GCP US Central - prod-us-central-0: Alertmanager and Rules Configuration API).