Issue with SAML authentication on Grafana Cloud

Incident Report for Grafana Cloud

Resolved

This incident has been resolved.

Posted Jun 29, 2022 - 20:26 UTC

Update

We are continuing to work on a fix for this issue.

Posted Jun 29, 2022 - 19:08 UTC

Update

The fix has been implemented and we are continuing to work on cleaning up.

Posted Jun 29, 2022 - 18:07 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 29, 2022 - 09:42 UTC

Investigating

We are investigating an issue signing in with SAML on Grafana Cloud. Other authentication methods should not be impacted.

Posted Jun 29, 2022 - 09:35 UTC

This incident affected: Grafana (AWS US East (OH) - prod-us-east-2, Azure US Central - us-central2, Azure Netherlands - prod-eu-west-3, GCP Australia - prod-au-southeast-0, GCP US Central - prod-us-central-0).