Query Caching - Degraded Performance

Incident Report for Grafana Cloud

Resolved

This incident has been resolved

Posted Apr 17, 2026 - 22:58 UTC

Monitoring

Currently prod-us-east-0 and prod-eu-west-3 have recovered, and we are continuing to monitor prod-us-central-0 which is in the process of recovery.

Posted Apr 17, 2026 - 22:09 UTC

Investigating

As of 20:52 UTC, we are currently investigating degraded Query Caching performance in multiple regions. For datasources where query caching is configured, some queries may take longer than usual.

Our team is actively working to identify the cause. Thank you for your patience.

Posted Apr 17, 2026 - 21:23 UTC

This incident affected: Grafana Cloud: Hosted Grafana (AWS Germany - prod-eu-west-2, AWS US East - prod-us-east-0, Azure Netherlands - prod-eu-west-3, GCP US Central - prod-us-central-0).