Hosted Metrics ingestion errors in the EU region

Incident Report for Grafana Cloud

Resolved

We have confirmed that the applied fix has resolved the issue.

Posted Feb 10, 2022 - 18:26 UTC

Monitoring

The fix has been applied and we are no longer seeing any issues with the service. We will continue monitoring the service to prevent any new issues.

Posted Feb 10, 2022 - 11:34 UTC

Identified

We have identified that the issue is affecting querying the service as well. The root cause has been identified and the team is working on deploying a fix.

Posted Feb 10, 2022 - 11:19 UTC

Investigating

We are investigating a possible ingestion issue with the Hosted Metrics service in the EU region.

Posted Feb 10, 2022 - 11:05 UTC

This incident affected: Metrics (GCP Belgium - prod-eu-west-0: Querying, GCP Belgium - prod-eu-west-0: Ingestion).