Some Metric Series May Be Incorrectly Processed

Incident Report for Grafana Cloud

Resolved

This incident has been resolved.

Posted Oct 29, 2025 - 20:13 UTC

Monitoring

We identified an issue affecting a limited number of Tempo users in this week's release. When targetInfo is enabled and traces contain resource.job and/or resource.instance attributes, some metric series may not have been processed correctly due to label duplication.

The issue does not impact all environments or tenants. A fix is being rolled out to affected environments, and no action is required from users.

Below is a list of all impacted regions.

prod-ap-south-1, prod-ap-southeast-0, prod-au-southeast-0, prod-eu-west-2, prod-eu-west-3, prod-eu-north-0, prod-gb-south-0,prod-gb-south-1,prod-us-east-1

Posted Oct 29, 2025 - 16:25 UTC