Investigating issues in US Central (prod-us-central-0, prod-us-central-5)

Incident Report for Grafana Cloud

Resolved

This incident has been resolved.

Posted Sep 01, 2026 - 20:20 UTC

Identified

We have identified the cause as an issue in our cloud provider’s US Central region. A mitigation is in place and recovery is in progress. Customers in prod-us-central-0 and prod-us-central-5 may still see errors or delays with metrics, logs, or Grafana while services come back. We will update this page as recovery continues.

Posted Sep 01, 2026 - 16:14 UTC

Investigating

We are investigating reports of errors affecting Grafana Cloud in US Central (prod-us-central-0, prod-us-central-5). Customers in this region may see timeouts or failed requests when writing or querying logs and metrics. We are looking into this and will post another update as soon as we have more information.

Posted Sep 01, 2026 - 15:25 UTC