Support Messaging and Ticketing Maintenance

Scheduled Maintenance Report for Grafana Cloud

Completed

The scheduled maintenance has been completed.

Posted Jul 18, 2024 - 12:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 18, 2024 - 07:00 UTC

Scheduled

Zendesk, our customer service provider, is performing scheduled database maintenance between 7:00-12:00 UTC on 2024-07-18. You might encounter issues submitting or replying to support tickets during this time. We expect any interruptions to be brief, but if you do experience any problems, please try again in 5-10 minutes.

Posted Jul 18, 2024 - 03:26 UTC

This scheduled maintenance affected: Support Messaging and Ticketing (Messaging (Grot Bot), Ticketing (Zendesk)).