We are seeing errors in Frontend o11y again. We are continuing to investigate and monitor the impacted services.
Posted Oct 20, 2026 - 14:29 UTC
Identified
Between 06:15 and 12:15 UTC, Grafana Cloud Frontend Observability in GCP UK (prod-gb-south-0) experienced errors accepting incoming telemetry data. This has been resolved and Frontend Observability is operating normally in this region. We are continuing to investigate and monitor the remaining impacted services.
Posted Oct 20, 2026 - 12:43 UTC
Update
We are continuing to investigate this issue.
Posted Oct 20, 2026 - 11:37 UTC
Update
We are continuing to investigate this issue.
Posted Oct 20, 2026 - 06:54 UTC
Investigating
As of 06:30 UTC, we became aware of to an issue with Grafana Cloud unavailibity in the prod-gb-south-0 region.
Engineering is actively engaged and assessing the issue. We will provide updates accordingly.
Posted Oct 20, 2026 - 06:49 UTC
This incident affected: Website and Support (Grafana.com, Support Tickets), Integrations, Cost Management and Billing, Fleet Management, Incident Management and Response (IRM), Public Snapshots, Profiles (GCP UK - prod-gb-south-0), OpenTelemetry Ingest Endpoint (GCP UK - prod-gb-south-0), Private Datasource Connect (PDC) (GCP UK - prod-gb-south-0), AI and Machine Learning (GCP UK - prod-gb-south-0), Grafana Assistant (GCP UK - prod-gb-south-0), Knowledge Graph (GCP UK - prod-gb-south-0), Logs (GCP UK - prod-gb-south-0), Frontend Observability (GCP UK - prod-gb-south-0), Grafana (GCP UK - prod-gb-south-0), Metrics (GCP UK - prod-gb-south-0: Querying, GCP UK - prod-gb-south-0: Ingestion), Synthetic Monitoring (GCP UK - prod-gb-south-0: API, GCP UK - prod-gb-south-0: Public Probes), Alerting and SLO (GCP UK - prod-gb-south-0: Rule Evaluation, GCP UK - prod-gb-south-0: Alertmanager and Rules Configuration API, GCP UK - prod-gb-south-0: Alertmanager), and Traces (GCP UK - prod-gb-south-0: Querying, GCP UK - prod-gb-south-0: Ingestion, GCP UK - prod-gb-south-0: Metrics Generator).