IRM Unable to Send SMS to Austrian Numbers

Incident Report for Grafana Cloud

Identified

The issue has been identified.

We are working on a resolution, but do not have an ETA at this time. We will provide another update as soon as we have more information to share.

Users should configure mobile push or phone calls as notifications.

Posted Oct 05, 2026 - 21:47 UTC

Investigating

We are currently investigating an issue impacting all SMS attempts to Austria for IRM. All SMS attempts to Austria for IRM are currently blocked. We are working on a resolution, and an update will follow as soon as we have more info.

Users should configure mobile push or phone calls as notifications.

Posted Oct 05, 2026 - 16:17 UTC

This incident affects: Incident Management and Response (IRM).