Investigating issues with accessing some Grafana Instances in US-Central

Incident Report for Grafana Cloud

Resolved

This incident has been resolved.

Posted Feb 19, 2023 - 15:02 UTC

Monitoring

A mitigation has been implemented and we are actively monitoring this.

Posted Feb 19, 2023 - 14:00 UTC

Update

We are continuing to investigate this further and have escalated this to our Cloud provider.

Posted Feb 19, 2023 - 13:21 UTC

Investigating

We are currently investigating issues with accessing some Grafana Instances in the US-Central region.

Posted Feb 19, 2023 - 11:18 UTC

This incident affected: Grafana Cloud: Loki (GCP US Central - prod-us-central-0), Grafana Cloud: Hosted Grafana (GCP US Central - prod-us-central-0), Grafana Cloud: Graphite (GCP US Central - prod-us-central-0: Querying), Grafana Cloud: Prometheus (GCP US Central - prod-us-central-0: Querying), and Grafana Cloud: Tempo (GCP US Central - prod-us-central-0: Querying).