Resolved
This incident has been resolved.
Posted Jul 30, 2026 - 15:17 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 30, 2026 - 14:34 UTC
Identified
We have identified the issue, and are working on deploying a fix.
Posted Jul 30, 2026 - 13:50 UTC
Investigating
We are investigating an outage for the Billing / Usage dashboard metrics and panels. This appears to be partially affecting organizations using Grafana Cloud.
We are working on identifying and resolving the issue
Posted Jul 30, 2026 - 13:15 UTC
This incident affected: Metrics (AWS Australia - prod-ap-southeast-2: Querying, AWS Australia - prod-ap-southeast-2: Ingestion, AWS Brazil - prod-sa-east-1: Querying, AWS Brazil - prod-sa-east-1: Ingestion, AWS Canada - prod-ca-east-0: Querying, AWS Canada - prod-ca-east-0: Ingestion, AWS Germany - prod-eu-west-2: Querying, AWS Germany - prod-eu-west-2: Ingestion, AWS UAE - prod-me-central-1: Querying, AWS UAE - prod-me-central-1: Ingestion, AWS India - prod-ap-south-1: Querying, AWS India - prod-ap-south-1: Ingestion, AWS Japan - prod-ap-northeast-0: Querying, AWS Japan - prod-ap-northeast-0: Ingestion, AWS Singapore - prod-ap-southeast-1: Querying, AWS Singapore - prod-ap-southeast-1: Ingestion, AWS Sweden - prod-eu-north-0: Querying, AWS Sweden - prod-eu-north-0: Ingestion, AWS US East - prod-us-east-0: Querying, AWS US East - prod-us-east-0: Ingestion, AWS US West - prod-us-west-0: Querying, AWS US West - prod-us-west-0: Ingestion, Azure Netherlands - prod-eu-west-3: Querying, Azure Netherlands - prod-eu-west-3: Ingestion, AWS Ireland - prod-eu-west-6, AWS Switzerland - prod-eu-central-0, Azure US Central - us-central2: Querying, Azure US Central - us-central2: Ingestion, Azure US Central - us-central7: Ingestion, GCP Australia - prod-au-southeast-0: Querying, GCP Australia - prod-au-southeast-0: Ingestion, GCP Belgium - prod-eu-west-0: Querying, GCP Belgium - prod-eu-west-0: Ingestion, GCP Brazil - prod-sa-east-0: Querying, GCP Brazil - prod-sa-east-0: Ingestion, GCP India - prod-ap-south-0: Querying, GCP India - prod-ap-south-0: Ingestion, GCP Singapore - prod-ap-southeast-0: Querying, GCP Singapore - prod-ap-southeast-0: Ingestion, GCP UK - prod-gb-south-0: Querying, GCP UK - prod-gb-south-0: Ingestion, GCP US Central - prod-us-central-0: Querying, GCP US Central - prod-us-central-0: Ingestion, GCP US Central - prod-us-central-5: Querying, GCP US Central - prod-us-central-5: Ingestion, GCS US - cortex-prod-04: Ingestion, GCS US - cortex-prod-04: Querying, Federal Cloud - AWS US Gov West, Azure US Central - prod-us-central-7: Querying, Azure US Central - prod-us-central-7: Ingestion).