Issue connecting to a PostgreSQL Datasource using Private Datasource Connect on Grafana Cloud

Incident Report for Grafana Cloud

Resolved

This incident has been resolved.
Posted Mar 02, 2024 - 01:00 UTC

Update

We have identified the issue and actively working on implementing a fix.
Posted Mar 01, 2024 - 11:26 UTC

Identified

We are aware of an issue connecting to a PostgreSQL Datasource using Private Datasource Connect on Grafana Cloud, this is impacting only users running Grafana Cloud Version 11.0.0-67692.

We are actively working on resolving this issue, and further updates will be provided.
Posted Mar 01, 2024 - 11:02 UTC
This incident affected: Private Datasource Connect (PDC) (AWS Australia - prod-au-southeast-1, AWS Brazil - prod-sa-east-1, AWS Canada - prod-ca-east-0, AWS Germany - prod-eu-west-2, AWS India - prod-ap-south-1, AWS Singapore - prod-ap-southeast-1, AWS Sweden - prod-eu-north-0, AWS US East - prod-us-east-0, AWS US West - prod-us-west-0, Azure Netherlands - prod-eu-west-3, Azure US Central - us-central2, GCP Australia - prod-au-southeast-0, GCP Belgium - prod-eu-west-0, GCP Brazil - prod-sa-east-0, GCP India - prod-ap-south-0, GCP Singapore - prod-ap-southeast-0, GCP UK - prod-gb-south-0, GCP US Central - prod-us-central-0).