Some Queries Failing

Incident Report for Grafana Cloud

Resolved

This incident has been resolved.

Posted Dec 11, 2024 - 01:42 UTC

Monitoring

A fix has been implemented, and we are monitoring the results.

Posted Dec 10, 2024 - 23:07 UTC

Investigating

At approximately 22:00 UTC our team was alerted to an issue causing elevated errors in some tenants in the prod-us-east-0 region. Users in the impacted region may experience errors while attempting to query metrics. We are actively taking steps to mitigate and resolve this issue.

Posted Dec 10, 2024 - 22:27 UTC

This incident affected: Grafana Cloud: Prometheus (AWS US East - prod-us-east-0: Querying).