possible authentication issues with hosted metrics

Incident Report for Grafana Cloud

Resolved

This incident has been resolved.

Posted Jul 21, 2021 - 15:28 UTC

Monitoring

We've identified and resolved the problem, and are now monitoring the situation.

Posted Jul 21, 2021 - 14:49 UTC

Update

We are continuing to investigate this issue.

Posted Jul 21, 2021 - 14:36 UTC

Investigating

We are investigating an issue that may be causing authentication errors for a subset of users

Posted Jul 21, 2021 - 14:32 UTC

This incident affected: Logs (GCP US Central - prod-us-central-0), Grafana (GCP US Central - prod-us-central-0), Metrics (GCP US Central - prod-us-central-0: Querying, GCP US Central - prod-us-central-0: Ingestion), and Alerting and SLO (GCP US Central - prod-us-central-0: Rule Evaluation, GCP US Central - prod-us-central-0: Alertmanager and Rules Configuration API, GCP US Central - prod-us-central-0: Alertmanager).