Grafana Cloud Traces some trace search result unavailable in prod-ap-southeast-2 region.

Incident Report for Grafana Cloud

Resolved

Due to a configuration change, one cell in prod-ap-southeast-2 region was incorrectly configured causing some trace search results to not return as expected. The issue was fixed on July 28th around 12:20 UTC and all search results are now being returned as expected. No data was lost in the process.

Posted Jul 14, 2025 - 12:00 UTC