We just detected an issue with this HG cluster and we are working on fixing it

Incident Report for Grafana Cloud

Resolved

This incident has been resolved.
Posted Aug 02, 2018 - 21:02 UTC

Monitoring

An issue with our hosting provider has been identified that led to all Database cluster nodes to be shutdown.
Engineers have deployed replacement nodes and migrated the database instance workloads to them. Services should now be restored for all users.

We will continue to work with our provider to understand the root cause and implement changes to prevent future issues.
Posted Aug 02, 2018 - 18:08 UTC

Investigating

We are currently investigating this issue.
Posted Aug 02, 2018 - 17:52 UTC