Metrics and Logs issues in Brazil, India and Singapore Regions

Incident Report for Grafana Cloud

Resolved

Over the past few hours we have observed consistent nominal behavior with both metric and log querying and ingestion across the affected regions. At this time, we are considering this incident resolved.

No further updates.
Posted Sep 26, 2023 - 20:43 UTC

Monitoring

As of 12:45 UTC, we became aware of some users experiencing difficulties writing and reading metrics and logs in the Brazil, India, and Singapore regions.
The Engineering team has deployed a fix and is currently monitoring it.
Posted Sep 26, 2023 - 14:00 UTC
This incident affected: Logs (GCP Brazil - prod-sa-east-0, GCP India - prod-ap-south-0, GCP Singapore - prod-ap-southeast-0) and Metrics (GCP Brazil - prod-sa-east-0: Querying, GCP Brazil - prod-sa-east-0: Ingestion, GCP India - prod-ap-south-0: Querying, GCP India - prod-ap-south-0: Ingestion, GCP Singapore - prod-ap-southeast-0: Querying, GCP Singapore - prod-ap-southeast-0: Ingestion).