Intermittent Availability Issues with Hosted Grafana in prod-eu-west-2

Incident Report for Grafana Cloud

Resolved

A fix has been implemented and we are monitoring the results. All affected instances should now be online and functioning normally.

Posted Dec 04, 2024 - 21:54 UTC

Update

We are continuing to monitor for any further issues.

Posted Dec 04, 2024 - 18:35 UTC

Monitoring

A fix has been implemented and we are monitoring the results. All affected instances should now be online and functioning normally.

Posted Dec 04, 2024 - 18:33 UTC

Identified

Issue has been identified and a fix is being implemented.

Posted Dec 04, 2024 - 18:32 UTC

Investigating

We are currently investigating an issue impacting the availability of hosted Grafana instances in the prod-eu-west-2 region.

Posted Dec 04, 2024 - 18:24 UTC

This incident affected: Grafana Cloud: Hosted Grafana (AWS Germany - prod-eu-west-2).