loki-prod & OLTP endpoint clusters are unreachable in us-east-0 region

Incident Report for Grafana Cloud

Resolved

This incident has been resolved.

Posted May 11, 2024 - 09:10 UTC

Update

We are continuing to monitor for any further issues.

Posted May 11, 2024 - 06:38 UTC

Monitoring

The us-east0 region of loki-prod & OLTP endpoint recently faced write path challenges, also causing minor read capability degradation from 6:03 to 6:15 UTC. Fortunately, the system has since recovered, and our team is diligently monitoring the situation. We understand the criticality of this issue and are committed to ensuring the stability and performance of our services.

Posted May 11, 2024 - 06:34 UTC

This incident affected: OpenTelemetry Ingest Endpoint (AWS US East - prod-us-east-0) and Logs (AWS US East (OH) - prod-us-east-0).