US East: Issues Ingesting and Querying Metrics

Incident Report for Grafana Cloud

Resolved

This incident has been resolved.

Posted Mar 21, 2024 - 19:09 UTC

Investigating

As of 17:40 UTC, we were alerted to issues with metric ingestion and subsequent metric querying in the US East region, only. Customers encountering this issue may experience an error stating "ingester is unavailable."

Engineering is actively engaged and working towards immediate mitigation. We will provide updates as more information is shared.

Posted Mar 21, 2024 - 18:10 UTC

This incident affected: Grafana Cloud: Prometheus (AWS US East - prod-us-east-0: Querying, AWS US East - prod-us-east-0: Ingestion).