We have addressed the problem and browser synthetics began recovering at 00:00 UTC. Browser checks on all probes have been operating normally since 00:15 UTC.
Posted Aug 01, 2025 - 00:49 UTC
Investigating
Browser synthetics in all public probes are seeing higher rates of timeout and failure as of 21:30 UTC. We are investigating.
Posted Jul 31, 2025 - 23:18 UTC
This incident affected: Grafana Cloud: Synthetic Monitoring (AWS Australia - prod-au-southeast-1: Public Probes, AWS Brazil - prod-sa-east-1: Public Probes, AWS Canada - prod-ca-east-0: Public Probes, AWS Germany - prod-eu-west-2: Public Probes, AWS India - prod-ap-south-1: Public Probes, AWS Japan - prod-ap-northeast-0: Public Probes, AWS Singapore - prod-ap-southeast-1: Public Probes, AWS Sweden - prod-eu-north-0: Public Probes, AWS US East - prod-us-east-0: Public Probes, AWS US West - prod-us-west-0: Public Probes, Azure Netherlands - prod-eu-west-3: Public Probes, Azure US Central - us-central2: Public Probes, GCP Australia - prod-au-southeast-0: Public Probes, GCP Belgium - prod-eu-west-0: Public Probes, GCP Brazil - prod-sa-east-0: Public Probes, GCP India - prod-ap-south-0: Public Probes, GCP Singapore - prod-ap-southeast-0: Public Probes, GCP UK - prod-gb-south-0: Public Probes, GCP US Central - prod-us-central-0: Public Probes, AWS UAE - prod-me-central-1: Public Probes, AWS UK - prod-gb-south-1: Public Probes, AWS Switzerland - prod-eu-central-0: Public Probes, AWS Indonesia - prod-ap-southeast-2: Public Probes, GCP Saudi Arabia - prod-me-central-0: Public Probes, GCP US East - prod-us-east-1: Public Probes).