Stacks using SCIM user provisioning are currently unable to log into Grafana

Incident Report for Grafana Cloud

Resolved

This incident has been resolved.
Posted Jul 23, 2026 - 15:37 UTC

Update

We have applied a fix and are currently awaiting feedback from affected customers.
Posted Jul 23, 2026 - 13:23 UTC

Identified

The issue has been identified and we are currently working on the mitigations now. The scope is much more limited than initially thought only specific SCIM configurations are impacted.
Posted Jul 23, 2026 - 11:26 UTC

Investigating

We are currently facing an issue where Stacks using SCIM user provisioning are currently unable to log into Grafana. We are currently investigating this issue and working on a fix.
Posted Jul 23, 2026 - 10:13 UTC
This incident affected: Grafana (AWS Australia - prod-ap-southeast-2, AWS Brazil - prod-sa-east-1, AWS Canada - prod-ca-east-0, AWS Germany - prod-eu-west-2, AWS Germany - prod-eu-west-4, AWS India - prod-ap-south-1, AWS Japan - prod-ap-northeast-0, AWS UAE - prod-me-central-1, AWS Singapore - prod-ap-southeast-1, AWS Sweden - prod-eu-north-0, AWS US East - prod-us-east-0, AWS US East - prod-us-east-2, AWS US West - prod-us-west-0, AWS Australia - prod-au-southeast-1, AWS UK - prod-gb-south-1, AWS Ireland - prod-eu-west-6, Azure US Central - us-central2, AWS Switzerland - prod-eu-central-0, Azure Netherlands - prod-eu-west-3, GCP Australia - prod-au-southeast-0, GCP Belgium - prod-eu-west-0, GCP Brazil - prod-sa-east-0, GCP India - prod-ap-south-0, GCP Singapore - prod-ap-southeast-0, GCP UK - prod-gb-south-0, GCP US Central - prod-us-central-0, GCP US Central - prod-us-central-3, GCP US Central - prod-us-central-4, GCP US East - prod-us-east-1, play.grafana.org, Federal Cloud - AWS US Gov West).