Kubernetes Observability Billing & Usage Incorrect

Incident Report for Grafana Cloud

Resolved

This incident has been resolved.

Posted Sep 23, 2026 - 14:06 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 22, 2026 - 23:10 UTC

Investigating

Some customers may see a sudden spike in reported Kubernetes Observability usage even if they haven't activated the product. We are investigating the root cause, and will ensure the amount is corrected before any usage is invoiced.

Posted Sep 22, 2026 - 21:27 UTC

This incident affected: Cost Management and Billing.