Synthetics MultiHTTP checks failing in Bangalore and Newark probe locations

Incident Report for Grafana Cloud

Resolved

This incident has been resolved.
Posted Jul 19, 2024 - 01:45 UTC

Update

The incident began at 16:17 UTC. We are seeing a 100% failure rate for multiHTTP checks in Bangalore and Newark. All other check types in Bangalore and Newark are running normally. We have identified the problem and are working to resolve it.
Posted Jul 19, 2024 - 00:51 UTC

Identified

We are seeing failures on synthetic monitoring MultiHTTP checks running out of Bangalore and Newark. Test executions for all other check types are functioning normally.
Posted Jul 19, 2024 - 16:17 UTC
This incident affected: Grafana Cloud: Synthetic Monitoring (AWS Australia - prod-au-southeast-1: Public Probes, AWS Brazil - prod-sa-east-1: Public Probes, AWS Canada - prod-ca-east-0: Public Probes, AWS Germany - prod-eu-west-2: Public Probes, AWS India - prod-ap-south-1: Public Probes, AWS Japan - prod-ap-northeast-0: Public Probes, AWS Singapore - prod-ap-southeast-1: Public Probes, AWS Sweden - prod-eu-north-0: Public Probes, AWS US East - prod-us-east-0: Public Probes, AWS US West - prod-us-west-0: Public Probes, Azure Netherlands - prod-eu-west-3: Public Probes, Azure US Central - us-central2: Public Probes, GCP Australia - prod-au-southeast-0: Public Probes, GCP Belgium - prod-eu-west-0: Public Probes, GCP Brazil - prod-sa-east-0: Public Probes, GCP India - prod-ap-south-0: Public Probes, GCP Singapore - prod-ap-southeast-0: Public Probes, GCP UK - prod-gb-south-0: Public Probes, GCP US Central - prod-us-central-0: Public Probes).