Temporary Trace Ingestion Errors

Incident Report for Grafana Cloud

Resolved

From approximately 16:30-8:15 UTC, a configuration change inadvertently removed a required headless service for hosted traces in one of our production regions. This caused elevated error rates and increased service-level objective (SLO) burn for the trace ingestion pathway. The underlying issue was a mismatch in internal configuration references following a prior migration. Re-enabling the headless service restored normal operation.

Posted Oct 31, 2025 - 15:30 UTC