Service Disruption in EU-West-0

Incident Report for Grafana Cloud

Resolved

This incident has been resolved.

Posted Jul 12, 2024 - 10:41 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 12, 2024 - 10:12 UTC

Investigating

We are currently experiencing some disruptions with our Tempo service in EU-West-0 region. The read path is experiencing errors, while the write path is largely operational with minor delays. Our engineering team is looking into the issue and working on a solution. We will provide updates as soon as possible.

Posted Jul 12, 2024 - 09:41 UTC

This incident affected: Grafana Cloud: Tempo (GCP Belgium - prod-eu-west-0: Querying, GCP Belgium - prod-eu-west-0: Ingestion, GCP Belgium - prod-eu-west-0: Metrics Generator).