Cortex EU cluster data ingestion issues

Incident Report for Grafana Cloud

Resolved

This incident has been resolved.

Posted Sep 17, 2021 - 18:26 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 17, 2021 - 17:11 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 17, 2021 - 16:40 UTC

Investigating

We are currently experiencing data ingestion difficulties on the EU West cluster. The engineering team is investigating this issue and we should have more information available soon.

Posted Sep 17, 2021 - 15:44 UTC

This incident affected: Grafana Cloud: Prometheus (GCP Belgium - prod-eu-west-0: Ingestion, GCP UK - prod-gb-south-0: Ingestion, GCP US Central - prod-us-central-0: Ingestion).