Tempo and Mimir Read and Write Failures

Incident Report for Grafana Cloud

Resolved

This incident has been resolved.

Posted Sep 04, 2026 - 00:55 UTC

Monitoring

Tempo recovered.

Posted Sep 03, 2026 - 22:48 UTC

Update

Cluster Metrics are healthy for the last 15 minutes

Posted Sep 03, 2026 - 22:31 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 03, 2026 - 22:13 UTC

This incident affected: Metrics (AWS US West - prod-us-west-0: Querying, AWS US West - prod-us-west-0: Ingestion) and Traces (AWS US West - prod-us-west-0: Querying, AWS US West - prod-us-west-0: Ingestion).