Hosted Grafana API Partial Outage

Incident Report for Grafana Cloud

Resolved

Engineering has released a fix and as of 23:47 UTC, customers should no longer experience issues with pod restarts or loading screens when accessing their instance. At this time, we are considering this issue resolved. No further updates.

Posted Jan 15, 2025 - 23:48 UTC

Investigating

As of 21:10 UTC, our engineering team became aware of an issue with the Hosted Grafana API within the GCP US Central region. Users experiencing this issue may encounter unsuccessful pod restarts. Users experiencing this issue may encounter a loading screen on their instance.

Engineering is actively engaged and assessing the issue. We will provide updates accordingly.

Posted Jan 15, 2025 - 23:23 UTC

This incident affected: Grafana Cloud: Hosted Grafana (GCP US Central - prod-us-central-3).