Grafana Cloud Authentication outage

Incident Report for Grafana Cloud

Resolved

This incident has been resolved.
Posted May 01, 2022 - 13:55 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 01, 2022 - 12:54 UTC

Update

Updating the impacted components while we investigate the issue.
Posted May 01, 2022 - 11:49 UTC

Update

We are continuing to investigate this issue.
Posted May 01, 2022 - 11:21 UTC

Investigating

We are currently investigating an outage impacting authentication for mutliple other services.
Posted May 01, 2022 - 11:09 UTC
This incident affected: Website and Support (Grafana.com), Logs (AWS US East - prod-us-east-0, Azure US Central - us-central2, GCP Belgium - prod-eu-west-0, GCP Singapore - prod-ap-southeast-0, GCP UK - prod-gb-south-0, GCP US Central - prod-us-central-0), Grafana (AWS US East - prod-us-east-2, Azure US Central - us-central2, Azure Netherlands - prod-eu-west-3, GCP Australia - prod-au-southeast-0, GCP US Central - prod-us-central-0, play.grafana.org), Integrations, Metrics (AWS US East - prod-us-east-0: Querying, AWS US East - prod-us-east-0: Ingestion, Azure US Central - us-central2: Querying, Azure US Central - us-central2: Ingestion, GCP Australia - prod-au-southeast-0: Querying, GCP Australia - prod-au-southeast-0: Ingestion, GCP Belgium - prod-eu-west-0: Querying, GCP Belgium - prod-eu-west-0: Ingestion, GCP UK - prod-gb-south-0: Querying, GCP UK - prod-gb-south-0: Ingestion, GCP US Central - prod-us-central-0: Querying, GCP US Central - prod-us-central-0: Ingestion), and Alerting and SLO (AWS US East - prod-us-east-0: Alertmanager and Rules Configuration API, Azure US Central - us-central2: Alertmanager and Rules Configuration API, GCP Belgium - prod-eu-west-0: Alertmanager and Rules Configuration API, GCP UK - prod-gb-south-0: Alertmanager and Rules Configuration API, GCP US Central - prod-us-central-0: Alertmanager and Rules Configuration API).