Hosted Grafana Instances unavailable in prod-us-central

Incident Report for Grafana Cloud

Resolved

This incident has been resolved. Please reach out to our Support team if you're still experiencing any issues.

Posted Feb 27, 2023 - 18:43 UTC

Update

At this time we believe the incident is resolved, however, we'll continue to monitor for additional issues over the next hour.

Posted Feb 27, 2023 - 17:44 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 27, 2023 - 17:01 UTC

Update

We are continuing to work on a fix for this issue.

Posted Feb 27, 2023 - 15:19 UTC

Update

We are continuing to work on a fix for this issue.

Posted Feb 27, 2023 - 15:02 UTC

Update

We are continuing to work on a fix for this issue.

Posted Feb 27, 2023 - 14:35 UTC

Identified

We've identified the issue with our cloud vendor and are working with them to resolve it as soon as possible.

Posted Feb 27, 2023 - 14:11 UTC

Update

We are continuing to investigate this issue.

Posted Feb 27, 2023 - 14:00 UTC

Update

We are continuing to investigate this issue.

Posted Feb 27, 2023 - 13:53 UTC

Investigating

We are currently investigating this issue. This is affecting OnCall as well.

Posted Feb 27, 2023 - 13:19 UTC

This incident affected: Grafana Cloud: Hosted Grafana (GCP US Central - prod-us-central-0).