worldping backend api unavailable

Incident Report for Grafana Cloud

Resolved

This incident is now considered resolved.

Posted Jul 12, 2018 - 18:00 UTC

Monitoring

Further investigation has determined that minor network interruptions were triggering a software bug. Engineers have deployed a software fix and services have returned to normal.

Posted Jul 12, 2018 - 17:43 UTC

Update

The issue seems to be caused by a network connectivity problem between Microsoft Azure and Google Cloud Platform. We are working on a way to recover from this.

Posted Jul 12, 2018 - 17:18 UTC

Identified

Engineers are investing an issue that has caused in the backend api service for worldping to be unavailable.
Users will not be able to view, create or update endpoint configurations.

Posted Jul 12, 2018 - 17:05 UTC