Widespread Outages in Prod-EU-West-0

Incident Report for Grafana Cloud

Resolved

This incident has been resolved.
Posted Jul 28, 2025 - 19:53 UTC

Update

Workloads are now recovering; we are monitoring to ensure full recovery.
Posted Jul 28, 2025 - 19:20 UTC

Update

We are observing recovery in some of our systems and are actively monitoring and engaged in the systems still impacted
Posted Jul 28, 2025 - 18:45 UTC

Monitoring

Our engineers have identified the issue and have applied a mitigation for this. We are monitoring the recovery and will continue to update with any relevant information.
Posted Jul 28, 2025 - 18:13 UTC

Investigating

We are currently experiencing widespread outages in prod-eu-west-0. Our team is actively investigating the issue and we will provide more updates as they become available.
Posted Jul 28, 2025 - 17:52 UTC
This incident affected: Grafana Cloud: Loki (GCP Belgium - prod-eu-west-0), Grafana Cloud: Hosted Grafana (GCP Belgium - prod-eu-west-0), and Grafana Cloud: Tempo (GCP Belgium - prod-eu-west-0: Querying).