Degraded metrics for some customers.

Incident Report for Grafana Cloud

Resolved

This incident has been resolved.

Posted May 21, 2024 - 21:04 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 21, 2024 - 19:22 UTC

Investigating

At approximately 5:52pm UTC our team noticed that some customers were experiencing metrics degradation. All writes/traceql searches are still operational. We are currently investigating this issue.

Posted May 21, 2024 - 19:09 UTC

This incident affected: Traces (GCP UK - prod-gb-south-0: Metrics Generator).