Experiencing metrics disruption for Free tier instances

Incident Report for Grafana Cloud

Resolved

We continue to observe healthy behavior for metric querying. We are considering this issue resolved.

No further updates.
Posted Jul 28, 2023 - 20:05 UTC

Monitoring

As of 16:50 UTC, Engineering applied a mitigation to restore metric querying capabilities. At this time, we are monitoring to ensure continued performance. We will continued to provide updates.
Posted Jul 28, 2023 - 17:04 UTC

Update

We are continuing to work on a fix for this issue.
Posted Jul 28, 2023 - 16:43 UTC

Identified

The issue has been identified and our team is working on recovering the data.
Posted Jul 28, 2023 - 12:36 UTC

Update

We are continuing to investigate this issue.
Posted Jul 28, 2023 - 11:57 UTC

Update

We are continuing to investigate this issue.
Posted Jul 28, 2023 - 09:33 UTC

Investigating

We are currently investigating an issue impacting metrics for free tier instances. Some customers may experience missing metrics.
Posted Jul 28, 2023 - 09:26 UTC
This incident affected: Metrics (GCP Belgium - prod-eu-west-0: Querying, GCP US Central - prod-us-central-0: Querying).