Grafana Notifications - Email

Incident Report for Grafana Cloud

Resolved

This incident has been resolved.

Posted Oct 30, 2023 - 12:54 UTC

Update

We are continuing to monitor for any issues.

NOTE: For alertmanager email contact points, specifying a smtp server is required if a custom "from" email address is used.

Posted Oct 27, 2023 - 23:23 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 27, 2023 - 22:48 UTC

Investigating

We are currently investigating an issue with our email provider that is affecting the delivery of email notifications, particularly those related to alert notifications and scheduled reports.

Posted Oct 27, 2023 - 20:21 UTC