Metrics Alert Rule Evaluation Failures in AWS Australia (prod-au-southeast-1)

Incident Report for Grafana Cloud

Update

We continue to investigate intermittent failures when evaluating alert and recording rules in AWS Australia (prod-au-southeast-1), first observed at approximately 08:00 UTC. Some customers may see rules fail to evaluate or be delayed, which can result in missed or delayed alert notifications and gaps in recorded series. We are continuing to investigate. Next update by 11:15 UTC.

Posted Nov 02, 2026 - 10:17 UTC

Investigating

We are investigating an elevated rate of failures when evaluating Metrics alert and recording rules in AWS Australia (prod-au-southeast-1). Some customers may see rules missed or delayed rule evaluations, which can result in missed or delayed alert notifications and gaps in recorded series. Next update by 10:20 UTC.

Posted Nov 02, 2026 - 09:20 UTC

This incident affects: Alerting and SLO (AWS Australia - prod-au-southeast-1: Rule Evaluation).