Increased latency on a cloud provider database resulted in a 50m write and rule evaluation outage, starting about 2020 UTC. Metrics rule evaluations were last to recover, around 2110 UTC.
Posted Nov 11, 2026 - 22:13 UTC
Monitoring
Traffic has recovered and we are monitoring the results.
Posted Nov 11, 2026 - 22:07 UTC
Update
We are continuing to investigate this issue.
Posted Nov 11, 2026 - 21:27 UTC
Update
We are continuing to investigate this issue.
Posted Nov 11, 2026 - 21:24 UTC
Investigating
We are investigating an issue affecting Grafana Cloud Metrics, Logs, and Traces in the prod-us-central-7 region. Some customers may see failed or delayed writes, query errors, and failed alerting and recording rule evaluations.
Posted Nov 11, 2026 - 20:37 UTC
This incident affected: Logs (Azure US Central - us-central7), Traces (Azure US Central - us-central7: Ingestion), and Metrics (Azure US Central - prod-us-central-7: Querying, Azure US Central - prod-us-central-7: Ingestion).