Missing Metrics for Some Synthetic Monitoring Checks using the Montreal, North Virginia, and North California public probes

Incident Report for Grafana Cloud

Resolved

Between approximately 08:09 and 09:10 UTC on 2 November (about 1 hour 11 minutes), a subset of Synthetic Monitoring checks running from the Montreal, North Virginia, and North California public probe locations experienced missing metrics, which may have appeared as gaps in dashboards. Specifically this affected:

Checks with the Montreal Public Probe from 08:09-09:00 UTC
Checks with the North Virginia Public Probe from 08:22-09:06 UTC
Checks with the North California Public Probe from 08:43-09:20 UTC

This has been fully resolved and all services are operating normally.

Posted Nov 02, 2026 - 08:00 UTC