Experiencing issues with database connection

Incident Report for Grafana Cloud

Resolved

This incident has been resolved.
Posted Mar 08, 2023 - 16:18 UTC

Update

We are continuing to monitor for any further issues.
Posted Mar 08, 2023 - 14:32 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 08, 2023 - 13:08 UTC

Update

We are continuing to investigate this issue.
Posted Mar 08, 2023 - 12:48 UTC

Investigating

We are now investigating this issue again. Please note, currently, only one instance is impacted.
Posted Mar 08, 2023 - 11:33 UTC

Update

We are continuing to monitor for any further issues.
Posted Mar 08, 2023 - 11:12 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 08, 2023 - 10:08 UTC

Investigating

We are experiencing some database connectivity issues for instances in Azure US Central cluster. We are investigating this issue.
Posted Mar 08, 2023 - 09:40 UTC
This incident affected: Grafana Cloud: Hosted Grafana (Azure US Central - us-central2).