Multiple free tier customers are getting "no fields to display" when viewing logs instead of labels and structured metadata

Incident Report for Grafana Cloud

Resolved

This incident has been resolved.
Posted Feb 06, 2026 - 17:57 UTC

Investigating

We are currently investigating this issue.
Posted Feb 06, 2026 - 11:29 UTC
This incident affected: Grafana Cloud: Loki (AWS Australia - prod-ap-southeast-2, AWS Brazil - prod-sa-east-1, AWS Canada - prod-ca-east-0, AWS Germany - prod-eu-west-2, AWS UAE - prod-me-central-1, AWS India - prod-ap-south-1, AWS Japan - prod-ap-northeast-0, AWS Singapore - prod-ap-southeast-1, AWS Sweden - prod-eu-north-0, AWS US East - prod-us-east-0, AWS US West - prod-us-west-0, Azure Netherlands - prod-eu-west-3, Azure US Central - us-central2, Azure US Central - us-central7, GCP Australia - prod-au-southeast-0, GCP Belgium - prod-eu-west-0, GCP Brazil - prod-sa-east-0, GCP India - prod-ap-south-0, GCP Singapore - prod-ap-southeast-0, GCP UK - prod-gb-south-0, GCP US Central - prod-us-central-0, GCP US Central - prod-us-central-5).