Hosted Grafana - custom domains unreachable

Incident Report for Grafana Cloud

Resolved

This incident has been resolved.

Posted Oct 05, 2022 - 11:31 UTC

Monitoring

A fix has been implemented, and all affected instances are accessible now. We will continue monitoring the situation.

Posted Oct 04, 2022 - 15:07 UTC

Update

We are continuing to work on a fix for this issue.

Posted Oct 04, 2022 - 14:53 UTC

Identified

We are experiencing an issue accessing Hosted Grafana instances using the custom URL. Our team is working on the issue, and we should have an update available soon.

Posted Oct 04, 2022 - 13:54 UTC

This incident affected: Grafana (AWS US East - prod-us-east-2, Azure US Central - us-central2, Azure Netherlands - prod-eu-west-3, GCP Australia - prod-au-southeast-0, GCP US Central - prod-us-central-0).