Identified - We are experiencing a connectivity issue with some Synthetic Monitoring probes that are unable to send metrics data to our backend systems.

The following probe locations are affected:
Atlanta
Chicago
Los Angeles
Miami
Seattle
San Jose
Tokyo
Seoul
Jan 22, 15:15 UTC

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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 22, 2021

Unresolved incident: Some Synthetic Monitoring probes are experiencing connectivity issues with the backend..

Jan 21, 2021
Completed - The migration has been completed.
Jan 21, 16:59 UTC
Update - The post-migration cleanup is proceeding as planned and is currently at 60%.

Next update in 3h or earlier in case of any significant news.
Jan 21, 14:00 UTC
Update - The post-migration cleanup is proceeding as planned and is currently at 30%.

Next update in 3h or earlier in case of any significant news.
Jan 21, 10:58 UTC
Update - The post-migration cleanup has been restarted. We plan to be fully completed by the end of the day.

Next update in 3h or earlier in case of any significant news.
Jan 21, 07:56 UTC
Update - The initial steps of the post-migration cleanup have run and the procedure has been paused for now. We expect to be fully completed by tomorrow end of the day.

Next update tomorrow at 8am UTC.
Jan 20, 16:56 UTC
Update - The number of active series displayed in the "Grafana Cloud Billing" dashboard will be intermittently missing until the full migration is completed.
Jan 20, 15:22 UTC
Update - The data migration has been completed.

We're now starting the post-migration cleanup procedure which is expected to be completed within 24h. During this time, we'll post an update only once specific milestones will be reached.
Jan 20, 14:12 UTC
Update - The migration is proceeding as planned and is currently at 80%.

Next update in 3h or earlier in case of any significant news.
Jan 20, 11:01 UTC
Update - The migration has been restarted. We're currently at 60% and it's expected to be completed by the end of the day.

Next update in 3h or earlier in case of any significant news.
Jan 20, 08:03 UTC
Update - The migration is currently at 60% and has been paused for now.

Next update tomorrow at 8am UTC.
Jan 19, 17:39 UTC
Update - The migration is proceeding as planned and is currently at 40%. No customer impact has been detected on remote writes or queries. During the migration, the number of active series displayed in the "Grafana Cloud Billing" dashboard may be missing.

Next update in 3h or earlier in case of any significant news.
Jan 19, 14:16 UTC
Update - The migration is proceeding as planned and is currently at 15%. No customer impact has been detected.

Next update in 3h or earlier in case of any significant news.
Jan 19, 10:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 08:00 UTC
Scheduled - We're going to run a migration affecting Hosted Metrics for Prometheus customers in US-CENTRAL. The service is expected to continue working during the migration, but some degraded performances could be noticed on queries.
Jan 14, 09:00 UTC
Jan 20, 2021
Jan 19, 2021
Resolved - The incident with NS1 is now resolved.
Jan 19, 17:34 UTC
Identified - Customers creating new stacks, including new customers, may face some delays before the instances are available due to an ongoing incident with NS1 https://ns1status.com/#!/
Jan 19, 16:36 UTC
Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021
Resolved - This incident has been resolved.
Jan 8, 15:50 UTC
Monitoring - Querying has returned to normal, and we are continuing to monitor the service closely.
Jan 8, 09:57 UTC
Identified - We have identified the problem, but query performance may currently be degregated. We are still working on resolving this.
Jan 8, 09:28 UTC
Investigating - worldPing is having problems querying data. This will be impacting worldPing dashboards and alerts. Our engineers are investigating.
Jan 8, 09:23 UTC