Update - We do not have any additional updates to share at this time. Our team is actively monitoring the situation and will provide further information as it becomes available.
In the meantime, please continue to refer to the AWS Status Page for the most detailed and up-to-date information.
May 13, 2026 - 21:59 UTC
Update - We are continuing to investigate this issue.
Apr 20, 2026 - 15:11 UTC
Update - We have not received any further updates from AWS at this time. However, we are actively monitoring the outage and will provide additional information as it becomes available. Also, please continue to refer to the AWS status page for more detailed updates. https://health.aws.amazon.com/health/status
All the guidance previously included about stack migration is still relevant. Please reach out to our Support team if you have any questions.
Mar 19, 2026 - 12:13 UTC
Update - We are actively monitoring the situation, but at this time there are no new updates to share. The next update will be provided once we have more information to share. Please reach out to our Support team if you have any questions.
Mar 04, 2026 - 22:22 UTC
Update - We are continuing to investigate this issue.
Mar 04, 2026 - 10:28 UTC
We will provide updates when we have them, but we do not have an expected resolution time at this point.
Mar 02, 2026 - 10:31 UTC
Update - Customers are recommended to configure a new blank stack in an alternative Grafana Cloud region and to reconfigure their clients (such as Grafana Alloy) to send telemetry to that region, Fleet Management can be used for this purpose https://grafana.com/docs/grafana-cloud/send-data/fleet-management/introduction/
Mar 02, 2026 - 10:04 UTC
Update - We are updating this incident to reflect a complete outage in prod-me-central-1, due to an on-going AWS UAE data center issue. We will provide further updates accordingly.
Mar 02, 2026 - 08:36 UTC
Update - We are observing write and read outage errors across all databases (metrics, logs, traces) in prod-me-central-1, due to an on-going AWS UAE data center issue. We will provide further updates accordingly.
Mar 02, 2026 - 08:21 UTC
Update - We are observing write and read outage errors across all databases (metrics, logs, traces) in prod-me-central-1, due to an on-going AWS UAE data center issue. We will provide further updates accordingly.
Mar 02, 2026 - 08:14 UTC
Investigating - We are seeing elevated write and read path errors in prod-me-central-1, due to an on-going AWS UAE data center issue. We will provide further updates accordingly.
Mar 02, 2026 - 06:43 UTC
Grafana Cloud: Hosted Grafana
Operational
AWS Australia - prod-ap-southeast-2
Operational
AWS Brazil - prod-sa-east-1
Operational
AWS Canada - prod-ca-east-0
Operational
AWS Germany - prod-eu-west-2
Operational
AWS Germany - prod-eu-west-4
Operational
AWS India - prod-ap-south-1
Operational
AWS Japan - prod-ap-northeast-0
Operational
AWS UAE - prod-me-central-1
Operational
AWS Singapore - prod-ap-southeast-1
Operational
AWS Sweden - prod-eu-north-0
Operational
AWS US East - prod-us-east-0
Operational
AWS US East - prod-us-east-2
Operational
AWS US West - prod-us-west-0
Operational
AWS Australia - prod-au-southeast-1
Operational
AWS UK - prod-gb-south-1
Operational
AWS Ireland - prod-eu-west-6
Operational
Azure US Central - us-central2
Operational
AWS Switzerland - prod-eu-central-0
Operational
Azure Netherlands - prod-eu-west-3
Operational
GCP Australia - prod-au-southeast-0
Operational
GCP Belgium - prod-eu-west-0
Operational
GCP Brazil - prod-sa-east-0
Operational
GCP India - prod-ap-south-0
Operational
GCP Singapore - prod-ap-southeast-0
Operational
GCP UK - prod-gb-south-0
Operational
GCP US Central - prod-us-central-0
Operational
GCP US Central - prod-us-central-3
Operational
GCP US Central - prod-us-central-4
Operational
GCP US East - prod-us-east-1
Operational
play.grafana.org
Operational
Federal Cloud - AWS US Gov West
Operational
Grafana Cloud: Graphite
Operational
AWS Australia - prod-ap-southeast-2: Querying
Operational
AWS Australia - prod-ap-southeast-2: Ingestion
Operational
AWS Brazil - prod-sa-east-1: Querying
Operational
AWS Brazil - prod-sa-east-1: Ingestion
Operational
Resolved -
We continue to observe an extended period of recovery and we're marking the incident as resolved at this point in time.
May 14, 07:06 UTC
Update -
We continue to see signs of recovery and improved stability across impacted services. Our teams continue to closely monitor the situation while working with the cloud provider.
May 13, 21:10 UTC
Update -
We continue to see signs of recovery and improved stability across impacted services. Our teams continue to closely monitor the situation while working with the cloud provider.
May 13, 15:41 UTC
Monitoring -
We are seeing signs of recovery and improved stability across impacted services over the past hour. Our teams continue to closely monitor the situation while working with the cloud provider.
May 13, 13:37 UTC
Update -
We have identified expanded impact affecting Grafana Cloud Logs and Grafana Cloud Traces in addition to Cloud Metrics, causing intermittent errors and increased latency when writing data. Our teams continue working on a fix and investigating the issue with the cloud provider’s support team.
May 13, 10:25 UTC
Update -
We’re continuing to investigate the issue causing intermittent errors and high latency when writing to Cloud Metrics. We are in contact with the cloud provider’s support team, and they are investigating the issue alongside us.
May 13, 10:01 UTC
Investigating -
We’re currently investigating an issue causing intermittent errors and high latency when writing to Cloud Metrics. Our team is actively working to identify the cause. Thank you for your patience.
May 13, 08:50 UTC
May 13, 2026
Unresolved incident: Complete outage in prod-me-central-1.
Resolved -
This incident has been resolved. Thank you for your patience.
May 12, 16:35 UTC
Update -
The fix is currently being rolled out to all impacted environments.
May 12, 14:13 UTC
Update -
Our teams continue working on a fix for this issue. We do not have additional information to share at this time, but we will continue to provide updates as progress is made.
May 12, 11:11 UTC
Update -
We are continuing to work on a fix for this issue. While we do not have additional updates to share at this time, our teams remain actively engaged and we will provide further updates as soon as they become available.
May 12, 08:58 UTC
Identified -
Customers on Grafana Cloud may see an error on dashboard panels with "Failed to load dashboard ... json unmarshal number ...". We have identified the issue and are working to deploy out the fix.
May 11, 21:38 UTC
Resolved -
This incident has been resolved. Thank you for your patience.
May 11, 22:40 UTC
Investigating -
We are currently investigating reports of service disruption affecting a subset of customers.
Customers may experience intermittent connectivity issues, degraded performance, or SSL/TLS certificate validation errors when accessing affected services. Our engineering teams are actively working to identify the scope of impact and restore full functionality as quickly as possible.
We will continue to provide updates as more information becomes available.
May 11, 20:49 UTC
Resolved -
We have continued to observe stability.
This incident is now being considered as resolved. Thank you for your patience.
May 8, 22:30 UTC
Monitoring -
From approximately 20:40-21:00 UTc, we experienced an issue affecting Grafana Cloud Metrics in prod-us-central-7. Affected users may have experienced high latency and/or errors during ingestion and rule evaluation.
Our team has identified the cause and mitigated. We are currently monitoring for long-term stability.
May 8, 21:16 UTC
Resolved -
At this time, we have confirmed that the query errors have gone and we are considering this issue resolved.
May 7, 07:56 UTC
Monitoring -
Engineering has released a fix and as of 07:50 UTC, customers should no longer experience errors when querying metrics. We will continue to monitor for recurrence and provide updates accordingly.
May 7, 07:53 UTC
Investigating -
From approximately 06:24 UTC, we were alerted to an issue with read errors in mimir-prod-43. Users with instances hosted in the prod-ap-south-1 region experiencing this issue may encounter an error message when querying metrics.
Engineering is actively engaged and assessing the issue. We will provide updates accordingly.
May 7, 07:18 UTC
Resolved -
We observed an underlying hardware failure on our CSP which triggered an automatic live VM migration. The situation caused a degradation in write performance for Grafana Cloud Metrics on prod-us-west-0 between 05:26 UTC and 05:43 UTC
May 6, 05:30 UTC
Resolved -
This incident has been resolved. Thank you for your patience.
May 5, 20:13 UTC
Monitoring -
We’ve implemented a fix and are monitoring the results to confirm the issue is fully resolved. Services may start to recover during this time.
May 5, 19:44 UTC
Identified -
We’ve identified the cause of the issue impacting browser checks. Our team is currently implementing a fix.
May 5, 18:13 UTC
Investigating -
We’re currently investigating an issue affecting browser checks in the PoP Oregon region. Our team is actively working to identify the cause. Thank you for your patience.
May 5, 16:11 UTC
Resolved -
This incident has been resolved. Thank you for your patience.
May 5, 02:09 UTC
Monitoring -
We’ve implemented a fix and are monitoring the results to confirm the issue is fully resolved. Services may start to recover during this time.
May 5, 00:04 UTC
Update -
After further investigation, this issue may also be affecting Synthetic Monitoring.
We continue to identify the cause and will update as soon as we have more information.
May 4, 23:23 UTC
Investigating -
We’re currently investigating an issue affecting k6. Our team is actively working to identify the cause. Thank you for your patience.
May 4, 22:58 UTC
Resolved -
This incident has been resolved.
May 1, 10:27 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
May 1, 09:43 UTC
Update -
We are continuing to investigate this issue.
May 1, 09:42 UTC
Investigating -
We are investigating an issue with ingesting Metrics for AWS Cloud Provider Observability with Metric Streams. Users experiencing this issue may encounter ingestion errors in the "prod-us-central-7" region only starting from ~06:30UTC.
Engineering is actively engaged and assessing the issue. We will provide updates accordingly.
May 1, 09:14 UTC